At Creativeschic, we want to make your shopping experience as smooth as possible. We understand that sometimes things change, and you may need to cancel an order. That’s why we’ve made our cancellation process simple and easy to navigate.
We process orders quickly, but the ability to cancel your order depends on its status. If your order hasn’t been shipped yet or is still being processed, cancellation is usually possible. However, please note that some products, like custom or personalized items, may have different cancellation terms.
To check whether your order can be canceled, log into your account or get in touch with our customer support team. The sooner you act, the better your chances of successfully canceling the order before it’s shipped.
Cancelling your order is easy:
If you need any help or run into any issues, our customer support team is here for you. Just remember that cancellations can only be processed before the order has been shipped or processed.
Once your cancellation request is approved, we will process a refund to the original payment method used for the order. Refunds usually take a few business days to reflect, depending on your payment provider. If you have any questions or would like an update on your refund status, our support team is always available to assist you.
While we do our best to accommodate cancellations, please note the following exceptions:
Custom or Personalized Products: Once production starts, these items cannot be canceled.
Shipped Orders: If your order has been packed or shipped, cancellation is no longer possible.
Sale & Promotional Orders: Orders made during special promotions or clearance sales may have unique cancellation rules. These will be clearly outlined during checkout.
If you’re unsure whether your order can be canceled, don’t hesitate to contact our customer service team for further clarification.
Please note that our cancellation policy may be updated from time to time. We reserve the right to modify the policy without prior notice. While we strive for accuracy, occasional errors may occur. By placing an order, you agree to these terms and acknowledge that we reserve the right to refuse or cancel any order that violates our policies or appears fraudulent.
If you have any questions regarding our cancellation policy or need help with an order, please don’t hesitate to reach out. You can contact us at quantuminfinitecollections@gmail.com. Our dedicated team is here to ensure your experience is smooth and enjoyable.
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