At Creativeschic, we know that sometimes a purchase might not turn out as expected. That’s why we’ve created a hassle-free return and refund process designed to ensure your satisfaction. Our goal is to make sure you’re happy with your shopping experience and feel confident about your purchase with us.

Returning an Item – Simple Steps

If you’d like to return an item, you can easily do so within 48 hours of receiving it. To ensure the return process goes smoothly, please follow these simple steps:

• The item should be unused, undamaged, and in its original packaging.
• All tags, packaging, and invoices should be kept intact.

We recommend holding onto the packaging until you are completely satisfied with your purchase.

How to Initiate a Return

Starting a return is easy:

• Simply email us at quantuminfinitecollections@gmail.com within 48 hours of receiving your order to begin the return process.
• Alternatively, you can log into your account on our website and select the return option.
• Once we receive your return request, our team will guide you through each step to ensure the process is quick and easy.

Transparent Refund Process

We believe in keeping the refund process clear and simple. If your product doesn’t meet your expectations, we’re here to make it right. We are committed to providing transparency and clarity from start to finish.

Refund Timeline – Quick and Easy

Once we receive your returned item and confirm that it meets our quality standards, we’ll initiate your refund. You can expect to receive your refund within 5 to 7 business days. Refunds will be credited to the original payment method used during purchase.

Our Commitment to High Standards

Refunds are only available for products in perfect, unused condition. Items that show signs of wear, damage, or misuse will not be eligible for a refund. We carefully inspect all returned items to ensure we maintain the high standards that you expect from us.

Non-Refundable Items – What You Need to Know

For hygiene and quality reasons, some items are non-refundable. Please take note of the following non-returnable items before making your purchase:

• Innerwear & Lingerie – These items cannot be returned due to hygiene reasons.
• Swimwear & Activewear – Items that directly contact the skin are non-returnable.
• Customized & Personalized Items – Made-to-order or personalized items are non-refundable.
• Clearance & Sale Items – Discounted or final sale products are not eligible for returns.

Contact Us

If you have any questions about our return and refund policy, or if you need assistance, please feel free to contact our customer support team at quantuminfinitecollections@gmail.com. We’re dedicated to making your shopping experience as smooth and satisfying as possible.

Thank you for choosing Creativeschic. We truly appreciate your business and are committed to ensuring your complete satisfaction with every purchase.